Virtual Interviewer lets you conduct, record and add notes about important interviews just like you were in the room. It’s a great way to keep things moving when face to face isn’t possible.
It’s purpose-built for formal interviews and hearings. So the on-screen forms are easy to create and complete. It then transcribes audio automatically, which means you can complete work faster. And it comes with full case management, keeping multiple interviews together and making compliance easier.
Intelligent, time-stamped transcription
Virtual Interviewer displays your audio transcripts within hours of the recording. Each one comes with a confidence rating, so you can see at a glance where to focus your time.
They’re also time-stamped, you can click on any areas of uncertainty and hear the original, high-quality audio for that moment. You can then confirm or correct the transcript and move on to the next case.
Full case management
Full case management
Virtual Interviewer keeps everything together so you can work more efficiently. You can:
• Create different case types
• Schedule multiple interviews
• Connect all relevant participants (like interviewers, interviewees and interpreters)
• Upload related evidence, like images or documents
And by keeping all case data – the people, recordings, transcripts and evidence – in one place, compliance is easier too. You can find everything you need at the touch of a button.
How it works
Follow up simple step-by-step guide to how Virtual Interviewer works:
Create
Create a case and schedule an interview
CONNECT
You connect using an integrated tool like Microsoft Teams and the recording starts
Interview
Conduct your interview, you can do this free form or follow an on screen template
Transcribe
The audio is taken from the video and sent for transcribing
Review
Review and approve the audio transcript
Save
All forms, recordings and transcripts are saved against that case interview
Secure
Following your compliance needs with audio and video, these are stored securely in the cloud
Connected to pathways
Virtual Interviewer can be used by itself or as a module of Pathways.
Pathways is dedicated to supporting corrections staff, offenders, victims and the public throughout the justice process.
It connects data and functionality across the justice sector work together. So you can do what you do best, helping people with the knowledge that you have their full and up to date story.
Learn More
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