Breathing space schemes are no longer enough to help people out of debt

With the cost of living still sky high, savings are being eroded and debt is piling up. Local authorities with equally stretched budgets are also facing rising levels of arrears. Signposting residents to ‘breathing space’ schemes is only one part of the solution. For both citizens and councils, we believe that taking a holistic approach can offer the best possible results.

Using Citizen Access for Discretionary Housing Payments makes things easier at Runnymede

Why Swindon Borough Council has chosen NEC to deliver on its housing ambitions

Earlier this month, NEC finalised a seven-year partnership with Swindon Borough Council to help transform its housing services. In this article, we talk about the challenges facing the council’s housing team, their aspirations for the future and why an open and honest relationship will be key to effective delivery.

Improving police identity verification is vital in the age of cyber crime

The potential exposure of identifying information is a prime concern for police officers, and a growing concern for the public too. With police action under scrutiny, officers are finding that warrant cards are no longer enough to prove their ID and authority. To reassure citizens, they’re radioing control rooms and advising 101 calls, but as volumes grow, forces will need to move beyond sticking plasters.